';
RENTING WITH NEST

WHAT YOU NEED TO KNOW

Welcome to Nest

 

 

 

At Nest, we value good tenants as an important and integral piece of the big picture, which is why you’ll be given the professional respect you deserve.

Nest will respect your privacy and your right to a home; we will respond timely to any requests and action any maintenance as soon as possible. We promise to keep in contact with you and update you on any relevant matters, but mostly we promise to work with you to ensure a great experience for all of us.

As a Nest tenant you’ll have a dedicated property manager to address your concerns and 24 hour access to Tenant Portal for accessing all your account information. We will keep you updated with anything related to your property, including confirming inspection times with emails and texts. Communication is key to our service.

Ready to Nest?

THE NESTING PROCESS

FIND
Find a property by checking our listings and make an appointment to view.
AGREEMENT
If you meet the requirements for the property then we will send you a Tenancy Agreement to sign.
APPLY
If you like what you see, submit your tenancy application.
BOND
Payment of bond and your first 3 weeks rent are due to secure your rental a letting fee also applies.
CHECK
We complete thorough reference checks and carry out a credit check.
WELCOME
We will provide you with the keys, a welcome pack, your tenancy agreement, a pre-tenancy condition report and other important information.
Image module

ONLINE ACCESS TO YOUR ACCOUNT INFORMATION

Tenant Portal

Our Tenant Portal is an online platform where you can access your property account information and communicate directly with your property manager.

24-hour access to our Tenant Portal enables you to:

  • view property details and outstanding items
  • view current lease and rent information
  • view transaction history
  • access receipts and invoices
  • communicate directly with your property manager and keep records of your conversations in one place

Tenant Portal gives you the flexibility to have real time access to your information, whenever you need it.

What You Need To Know

YOUR RIGHTS AND RESPONSIBILITIES AS A NEST TENANT

‘Renting & You’

This guide has been developed by Tenancy Services to assist Tenants with their rights and responsibilities in relation to renting a Residential property.

Services & Utility Connections

Fast Connect offers an efficient moving home service to assist you in connecting your power, gas, phone, broadband and Sky. Whether you need new connections, disconnections or transfers of existing services, Fast Connect can get you connected with your providers of choice. We can save you time and money with your utility connections due to our exclusive promotions and efficient moving team.

We are pleased to refer our tenants to utilize this great service.

Paying Your Rent On Time

It is highly important that you pay your rent on time as failure to do so can result in negative credit references and problems renting from other landlords in the future.

We recommend you set up an Automatic Payment with payment to leave your account a day, or even two before the rent is due to make sure that it arrives on time.

If you have any problems with your rent payments, please notify us immediately. If you fall into arrears, application will be made to the Tenancy tribunal for termination of your tenancy and your debt may be lodged with credit agencies and any other tenancy related database.

Inspections

During your tenancy, we will conduct routine inspections, you will be given notice in writing to advise of the inspection date. Inspections are carried out between 9:00am – 5:00pm, Monday to Friday. You are welcome to be present for the inspection; however we will use office keys to gain access if required. If the nominated inspection date is not suitable for you, please contact our office as soon as possible as we will be happy to negotiate an alternative date.

Insurance

The owner(s) insurance does not cover your personal belongings, therefore we strongly advise you take out your own contents insurance to ensure your belongings are insured from any unforeseen circumstances.

Leaving A Nest Property

Your Tenancy Agreement states you are required to give at least 28 days notice if you intend to vacate one of our properties and that you must include the final date of your tenancy.

To notify Nest Property of your intention please email your property manager to request A Notice to Terminate Tenancy form and return it to us via email.

Final Inspection Checklist

You will find our Final Inspection Checklist to assist you in preparing for your vacate inspection, which will also ensure prompt lodgement of your bond refund.